I was thinking about a former colleague of mine... whenever we had a difficult decision to make or a challenging dilemma, he would wisely, but discretely chime in with, "What is the
right thing to do?" It resonates with me, because I would hope that sums up my approach to Human Resources and business in general. I know such a question does not always have a singular, nor especially an easy answer, but it certainly serves to cause one to reflect on taking care of the most important asset,
your people. Unfortunately, the 'right' thing to do may not always be the "best for the bottom line" or favorable for the reputation of the involved person/department/company. Nonetheless, its always the decision that allows you to sleep at night, to be at peace with our
Maker, to look your spouse/child/friend/self in the eye and feel a clear conscience... and, in my opinion, it is always the decision that wins you the best effort from employees.
Speaking of right, another quote that has always hung on the wall in my office is, "If you start right, it is easier to go right." Ingraining patterns of correct behavior, appropriate decision-making, and good relations will set a trend that usually only gains momentum over time. I've learned, (in many cases, the hard way) that setting the highest expectations up front leads to a higher overall level of performance. Now if I could just accomplish that as a father!
Anyway, those are my thoughts at present. Too right mate.
